Porting: What is it and how does it work?

Porting a number is the process of transfer a number from one provider to another.

Although it is not required to move your number to our network in order to use our service, we recommend doing so as it will result in savings to you and allow us to provide you with additional features such as enabling Text Messaging or Virtual Fax.

Toll-free numbers, local USA/Canada, and even International numbers can be ported to our network.

Note: Your old Carrier cannot legally deny your Port Request as long as your account with them is in good standing

Our LNP (Local Number Portability) Department handles the porting process and will provide timely updates via email regarding the process. You will receive emails when Information has been submitted to the losing carrier, when a porting date (the FOC Date) has been received, and finally when the port has completed.

The Form to port your numbers can be accessed Here

To move your numbers (Port) we will need you to provide all details of your current Service, even those numbers and Services you don't wish to move at this time.

Typically, Porting takes 7 -10 workdays however we do not have control of this schedule; it is determined by the losing carrier.

Any inaccurate information can delay this process so please be as accurate as possible