Payments: Getting started with ACH

Payments: Getting started with ACH

What is an ACH payment?


An ACH payment is a type of electronic bank-to-bank payment in the US. Payments via ACH are made through the ACH network, rather than going through the card networks such as Visa or Mastercard.

How to set up ACH payments through the Portal

Go to the Portal and login at:
If you received a Request for Payment Information link instead, the process is virtually identical, as illustrated below.

Chose Bank Account as your payment method.
Using the Portal:

Choose the MAKE PAYMENT button

Or when using a  Request for Payment Information link:

Choose the UPDATE button.


The first Stripe® and Zoho Corporation Pvt. Ltd. screen will open.

Click Agree and Continue. 
The screen will be populated with a list of common banks.
Scroll to find your bank
Choose your bank.


If your bank does not appear in the list use Search Instead

Start typing the name of your financial institution. 

Stripe supports ACH transactions with over 97% of US bank accounts, which is approximately 5,000 financial institutions. If yours's doesn't appear please email details to billing@netofficepbx.com 
After selecting your bank, you will be asked to enter the username and password for your bank's web portal.
Note: This information is not saved in your web browser nor is it viewable by us.


Finally hit Submit to complete.


Stripe information

For more information about the integration see the Stripe® article here

When Stripe® retrieves my financial data, who has access to it?
See the Stripe® Legal - Privacy Center here

Zoho Information

Zoho Corp provides NetOfficePBX LLC with integrations across multiple secure platforms enhancing our ability to provide functionality and efficiency
See the Zoho Privacy FAQ here