How to access the web utility interface on your Polycom Desk Phone Support

How to access the web utility interface on your Polycom Desk Phone Support


How to access the web utility interface on your Polycom Desk Phone

Modified on: Tue, 19 Jan, 2021 at 3:40 AM




Before you begin please ensure that your Polycom Desk Phone and your PC are on the same network, otherwise you will not be able to connect to the Web Utility.


To log in to the Web Utility, you will need the IP address of the phone you wish to configure, and your user and/or administrator credentials, depending on how you wish to log in.


Please Note: Using the Default Passwords - The default Administrator password is: 456. The default User password is: 123.


To access your phones IP address please do the following:


  1. Press the Menu button on your phone (as shown below in red)



2. Use the scroll arrows to scroll on the phones keypad to scroll to Status

3. Scroll to Platform

4. Scroll to Phone.

5. The IP address will then be displayed.

6. Enter the IP address into the address bar of a web browser

7. After entering the phones IP address, press the Enter key. The Web Configuration Utility login screen is then displayed



8. Choose your login option either as Admin or User.

9. If logging in as 'Admin' please enter the password: 456

10. If logging in as 'User' please enter the password: 123

11. Click the Submit button.

12. The Web Configuration Utility Home screen is displayed.

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